At Stony Brook Sew & Vac, our staff maintains pride in every job we do. From sales to service, maintenance, and repair, our customers are satisfied with our amazing service and dependability. For more than 40 years, Stony Brook has developed a reputation for honesty and integrity. If you need a repair, you will find a job well done at Stony Brook Sew & Vac.
Even the most skilled seamstress will encounter problems with the machine that cannot be solved at home. Skipped stitches and broken needles can be annoying hiccups in your work, but they can also be signs of larger machine problems. It might be tempting to develop a temporary solution at home, but this quick fix could cause additional problems down the road. With the specialists at Stony Brook Sew & Vac, you will be sure that your machine is running smoothly, allowing you to move forward on your projects.
Because we do well over 100 services a week on all brands of sewing machines and vacuums, we have a lot of people asking what they need to bring with them when bringing in a machine for routine maintenance or repair service. Here is a check list that will help you be way ahead of the game. Click here to download list.
When bringing in a sewing machine or serger for service bring the following with you:
1) Foot Control
2) Power cord
3) All purpose foot (zig zag)
4) Bobbin case (N/A for serger)
5) Bobbin (N/A for serger)
6) Sample of problem if it has one. (Leave machine threaded)
7) Carrying case if it comes with machine (This protects the machine)
When bringing in a sewing machine with embroidery all items from above plus:
1) Embroidery foot
2) Small embroidery hoop
3) Sample of problem if it has one
4) Carrying case if it comes with embroidery unit (This protects the embroidery unit)
If your vacuum is clogging or losing suction, do not be tempted to run to a big box store and buy a replacement. A quality vacuum is often easily repaired and will continue to give you cleaning power for years to come. At Stony Brook Sew & Vac, we sell a limited selection of top-quality vacuum cleaners and central vacuum systems. However, we repair almost every make and model of vacuum on the market.
All sewing machine and vacuum repairs are handled on-site in our superstore. You can personally meet with the staff member who will repair or service your product to work together to develop a solution and talk through options. We even have a licensed electrician on staff to fully investigate any glitches within your machine. With many other stores, repairs are farmed out, and special instructions are often lost in the transportation process.
If you are in need of a new vacuum cleaner or sewing machine, our sales staff will be happy to assist you. Our Superstore is well stocked with an inventory consisting of the best brands on the market. For the sewing enthusiast, we also offer classes to help hone your craft or learn new skills that could make the art of sewing a more enjoyable task.
Contact us today or visit us in-store to learn more!